A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or device if you agree. Cookies contain information that is transferred to your computer's hard drive.
Where do cookies come from?
Cookies can be set by different parties. First-party cookies are those set by a website that is being visited by the user at the time with the website displayed in the URL window. We use first-party cookies to monitor how visitors find and use our Website.
How long do cookies last?
Cookies can last for different lengths of time. Session cookies only last for the duration of your visit to a website. We use session cookies to help improve your experience with us and to support key activities that you want to undertake.
Persistent cookies are written on to your computer’s browser and remain in place until they expire or you choose to delete them. We use persistent cookies to measure your engagement with our Website to change and develop them to improve your experience with us.
What do cookies do?
Different types of cookies do different things. The following types of cookies are used in connection with Websites, Mobile Sites and Apps:
- Strictly Necessary Cookies. These are cookies that are required for the operation of our Website. They are essential to enable you to move around our Website and use its features. They include, for example, cookies that enable you to log into secure areas of our Website. Without these cookies, services that you have asked for, such as remembering your login details, cannot be provided.
- Analytical/Performance Cookies. These are cookies that allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily. These cookies collect anonymous information on how people use the Website.
- Functionality Cookies. These are cookies that are used to recognise you when you return to our Website. They remember the choices you make such as the country you visit the Website from and search parameters. This information can then be used to provide you with an experience more appropriate to your selections and which is more tailored and pleasant (for example, such cookies would allow us to personalise our content for you, greet you by name and remember your preferences).
- Targeting/Advertising Cookies. These are cookies that record your visit to our Website, the pages you have visited and the links you have followed. They collect information about your browsing habits and we will use this information to make our Website and the advertising displayed on them more relevant to you and your interests. We may also share this information with third parties for this purpose. These cookies are also used to limit the number of times you see an advert as well as help measure the effectiveness of advertising campaigns. They are usually placed by third party advertising networks. They remember the websites you visit and that information may also be shared with other parties e.g. advertisers.
Do I Have to Accept Cookies?
To make full use of our Website cookies need to be enabled on your browser. Cookies are used to offer a personalised experience when browsing the Website on your computer, tablet or mobile phone. If you choose not to allow cookies or if you change your cookie preferences, you will still be able to browse the Website but your experience may not be as beneficial as if you have cookies enabled. Also, by not allowing cookies, certain features of the Website and some of our standard functionality may not work. The main benefits of accepting cookies are that they will allow us to improve your experience and remember information about you.
Managing your cookies
You have different options to manage the cookies on your computer/device. You can change your browser settings to prevent cookies from being accepted or, depending on which browser you are using, you might be able to receive an alert when a website is trying to place a cookie on your browser. With most browsers you can allow first party cookies to be set, but refuse third party cookies. Your browser’s ‘help’ menu should tell you how to block cookies or change your settings (how you adjust your browser will depend on the browser you are using).
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website.
You can delete cookies stored in your browser by using a function in your browser. Whilst this does not mean you won’t collect cookies in the future, it gives you freedom to delete your cookies after you have been online. This function is often known as ‘clearing cookies’, clearing your cookies on one browser of one device does not automatically clear them on another. You need to clear all browsers on all channels independently.